Award Winning Telepharmacy Brings Safety to Chemotherapy Prep Room

MISSION, KS – The American Society of Health-System Pharmacists (ASHP) bestowed a Best Practices Award in Health-System Pharmacy to Brian O'Neal, M.S., Pharm.D., John Worden, M.S., Pharm.D., Rick Couldry, M.S., R.Ph., University of Kansas Hospital for Innovations in Chemotherapy Preparation Safety: Use of Telepharmacy and Barcode Technology in the IV Admixture Area. The honor was presented Dec. 2, 2007 at the Opening General Session of the ASHP 42nd Midyear Clinical Meeting in Las Vegas. <more...>

ScriptPro and TeleManager Technologies, Inc. have joined together to offer advanced functionality for the Refill TeleManager ™ Interactive Voice Response System (IVR) through ScriptPro’s SP Central Workflow System.

Together, they provide a versatile, yet easy-to-use and affordable IVR System that coordinates pharmacy workflow, maximizing efficiency and dispensing accuracy while providing visibility into your pharmacy operation. <more...>

ScriptPro adds SP 50™ to product line for low volume pharmacies

MISSION, KS—ScriptPro announces the addition of SP 50 to its line of Robotic Prescription Dispensing Systems. SP 50 is an ideal fit for pharmacies that have lower prescription volumes or space restrictions but need the safety and efficiency of robotic dispensing. SP 50 will allow these stores to grow and maintain customer service without increasing staff. <more...>

A New Day is Dawning in Pharmacy Automation

ScriptPro announces the release of its perfectly integrated, unified hardware and software platform to automate prescription fulfillment from point of entry to point of sale and beyond. <more...>

ScriptPro announces the addition of SP Mobile Checkpoint to the ScriptPro line of Robotic Prescription Dispensing Technology. ScriptPro's SP Mobile Checkpoint allows you to update your SP Central database so prescription information, such as delivery status, is tracked.

With its ability to remotely capture and track signatures, HIPPA forms and patient comments, SP Mobile Checkpoint is ideal for delivery and long-term care prescription tracking. Information from remote operations is transferred back to the local pharmacy database once the unit is brought back in range. It is also suitable for drive-thru dispensing and electronic signature capture. <more...>

Wisconsin-based Aurora Pharmacy, a division of Aurora Health Care, is committed to health management beyond dispensing medications.

Allowing pharmacists more one-on-one time with customers, increasing safety and reducing filling costs were its priorities in choosing the right automated dispensing solution. <more...>

ScriptPro announces the addition of Telepharmacy to the ScriptPro line of Robotic Prescription Dispensing Technology. Telepharmacy has been developed to allow pharmacists to conduct high-quality, safe and efficient operations from a remote location.

ScriptPro provides the hardware and software needed to verify prescriptions, manage inventory and council patients in satellite pharmacies. The pharmacist supports satellite personnel in filling and verifying prescriptions using the video, audio and computer data link over a network. The inspection camera allows the pharmacist to view detailed images of the medication, providing a thorough inspection process. <more...>

ScriptPro helped Kerr Drug fully utilize resources to make their pharmacy a health care destination.

Mission, KS—Kerr Drug, known for providing health and wellness services that go well beyond the traditional drug store mix, continues to build its reputation as a health care destination. Kerr Drug is opening a new concept store in Lenoir, North Carolina that will be a fully staffed pharmacy care center. Patients will have access to a full time clinical pharmacy staff available to meet with patients in private patient care rooms. The Center will also give the patient more access to the dispensing pharmacists for more one-on-on consultation.

Integral to the concept is ScriptPro’s SP 200 Robotic Prescription Dispensing System. Kerr Drug first added the dispensing robot to some of its stores in 2000. Management was able to put their pharmacists out front with patients, while the robot performed the manual dispensing tasks in the background. <more...>

ScriptPro Service Call Highlights Customer Service Differences Among Automation Vendors

MISSION, KS - ScriptPro Field Service Technician, Jake Hartmann, recently visited a Department of Defense (DoD) pharmacy for a service call. What seemed like a typical work day to Jake was recognized as superior customer service by Jerry Walker, the pharmacy manager at the DoD facility. Jake entered the pharmacy, sat his bags down, fixed ScriptPro's robotic prescription dispensing system, and then stayed in the pharmacy to monitor it.

“The ScriptPro technician promptly diagnosed the problem, fixed it and then stayed most of the day to make sure it was working. Not only did the technician address the reason for the visit, he kept busy by cleaning the machine, answering questions and even offering helpful hints,” said Walker. <more...>

May’s Drug Stores Renew Leases on ScriptPro Robots

Mission, KANSAS -- May’s Drug Stores, a division of USA Drug, have been customers of ScriptPro since 1998. The original SP 200 Robotic Prescription Dispensing Systems purchased at that time are still in use and ScriptPro has continuously maintained and upgraded them.

According to Joe Courtright, Vice President of Operations for Region One of USA Drug, May’s continues to install ScriptPro products for two main reasons:

1. Reliability. The company delivers on what it says it will deliver. The SP 200 is very reliable and has lived up to expectations.
2. ScriptPro Customer Service. Representatives are always available - 24 hours a day, 7 days a week - and very professional. When there is a problem, it is quickly resolved.

“We recently renewed our leases on all the machines. I sincerely have the highest regard for the customer service department, the installation team, the trainers and everyone we come in contact with at ScriptPro,” said Mr. Courtright. <more...>