“The ScriptPro technician promptly diagnosed the problem, fixed it and then stayed most of the day to make sure it was working. Not only did the technician address the reason for the visit, he kept busy by cleaning the machine, answering questions and even offering helpful hints.”
“Every time we call ScriptPro’s Customer Service, our needs are addressed promptly and professionally.”
Jerry Walker, Pharmacy Manager, DoD Facitity
“(ScriptPro) allows us to increase our patient focus. This medication safety system won’t let us move to the next step if anything is wrong.”
Brian Jensen, Owner, Medicine Shoppe, Manitowoc, WI
“If the pharmacy turned off the SP 200, we would walk out! With ScriptPro, we get the prescriptions out faster and we stay caught up even when we are short-handed.”
Cynthia Rodgers, Pharmacy Tech,
Brewton Medical Center Pharmacy, Brewton, AL
“I could tell immediately that with the barcode technology, the SP 200 would improve our error rate. The time-saving features of the ScriptPro system are evident as well.”
Danny Cottrell, President, Brewton Medical Center Pharmacy, Brewton, AL
“We wouldn’t give it up.”
“We don’t even have to think about the SP 200. It just hums along in the background, doesn’t take breaks, doesn’t go on vacation. It has certainly added efficiency, reduced errors and decreased wait time for our customers.”
Tom Erickson, Manager, Group Health Central Pharmacy, Seattle, WA
“Expect to see the robots, which can fill up to 75 percent of a pharmacy’s prescriptions, behind most pharmacy counters within two to four years.”
Jeff Joyce, secretary/treasurer of the Tennessee Pharmacy Coalition
“It has been great. It helps with workflow and error issues. It helps free up the staff to be with the patient, and it provides time for compounding, health screenings, and nutritionals.”
Bruce Roberts, R.Ph., owner of Leesburg Pharmacy, Leesburg, VA
“With ScriptPro we fill over 350 scripts a day and still keep wait times down to a few minutes. Our pharmacists have more time for patient care services.”
Bill Richmond, R.Ph., Bruce Smith Drugs, Prairie Village, KS
"There are a lot of advantages to taking pharmacists away from that busy work,’ assured Hager. Now he has more time for consulting with customers to ensure they understand exactly how to take their medications.
“Besides, the prescription-filling machine is quite the counting whiz.”
"This thing is probably more accurate than we are. It doesn’t get tired after eight or nine hours of counting, and it never gets interrupted by a ringing telephone,” Hager said.
Jeff Hager, pharmacist at the Rite Aid pharmacy in Modesto, CA
“Generally, technology tends to alienate the human factor. This technology puts the human factor back into play. Anything that allows us to spend more time taking care of patients is a definite improvement.”
David England, Assistant Director for Outpatient Pharmacies at Las Vegas
University Medical Center, Las Vegas, NV
“This machine is magical.”
Roger Smith, pharmacist at Rite Aid pharmacy, Modesto, CA
“The robot (SP 200) allows us to take care of routine tasks quickly and more efficiently and, ultimately, to take better care of all our patients.”
“On the average, a pharmacist can fill about 100 prescriptions during an eight-hour shift," Palone explained. "With automation, where the robot fills and labels the drug vials, the opportunity to provide pharmaceutical care for a great number of patients increases significantly. Over time, the robot will allow us to increase volume, shorten waiting time and enhance our quality of patient care.”
Michael Palone, Pharmacy Supervisor for Strong Health, University of Rochester, Rochester, NY
“The addition of this robot technology to our pharmacies will go a long way toward our goals of maintaining high quality care while improving service and efficiency. These systems are designed to work with pharmacists, complementing our services and allowing us to dedicate more time interacting with patients, physicians and other staff.”
“These systems are designed to work with pharmacists, complementing our services and allowing us to dedicate more time interacting with patients, physicians and other staff.”
Thomas E. O'Brien, Pharm.D., Director of Pharmacy for Strong Health, University of Rochester, Rochester, NY