Customer Service

ScriptPro offers an all-inclusive, unparalleled Customer Support Package with the purchase or rental of all ScriptPro systems. Staff technicians are available toll-free 24 hours a day, 365 days a year for personalized technical support and operational guidance. Customer Service can connect via modem with ScriptPro systems anywhere in the world to assist with trouble-shooting, on-the-spot training and problem solving. Automated updates of software and drug database are included in the support package. All parts, labor and out-of-pocket expenses are covered under the terms of the contract.

 

"We chose ScriptPro because we were so impressed with their customer service. We never wait for someone to answer a call-they answer right away no matter what the time. ScriptPro has proven that it is a customer-focused company."

Leon Galehouse, R.Ph. Owner, John Deere Pharmacy Group, Waterloo, IA